Contracts & Accounts
If you are looking for a short or long-term contract for any reason, contact [email protected].
Account Benefits: Hundreds of companies from all over Britain and abroad hold corporate accounts with Saturn. There are many benefits to opening an account with Saturn:
|
ACCOUNT CHARTER (CORPORATE)
"BE BETTER THAN YOU NEED TO BE - DO MORE THAN YOU NEED TO DO"
STANDARDS
Drivers
- Good service
- Smart dress & clean tidy appearance
- Polite and courteous at all times
- Helpful and honest
- Knowledgeable and efficient
- Sell the service
- Make the customer feel safe and comfortable
- Use Autocab system
- Law abiding
- No mobile phone use whilst driving
- No smoking in vehicle at ANY time
- No eating or drinking in vehicle
- Keep within the speed limits set by law
- Honesty at all times
- Wear seat belt as required
- Check safety and roadworthiness of vehicle at start of shift (fluids, lights, tyres and wipers)
Vehicles
- Interior and exterior to be kept spotless at all times
- Windows to be kept clean as and when required
- Vehicle interior to be checked after every hire for left property
- No significant bumps or scratches on bodywork
- Interior to be in good repair and smelling fresh
- Saturn logos on vehicle and in good condition
Best Service
- Professional service
- All bookings to be made through Saturn office
- Helpful drivers
- Doors opened for customers
- Luggage carried
- Meet and greet to be done when requested by client
- Ringback system available and should be used
- Charge agreed contract fares
- Polite and helpful operators
- Timely pick-ups (5-10 minutes early; never late)